Shipping & Returns

Your order will be processed within 1-2 business days. The shipping of your order takes between 3-5 business days. If the goods are not in stock, please expect a delivery time of 7-10 business days. In individual cases and custom may take up to 4 weeks delivery time. You will be informed about the progress of the execution of shipment by us.

We ship the goods by DPD, DHL and Austrian Post.

You have 2 weeks free return policy after receiving the goods.

The dispatch of the goods at home and abroad is to pay your bill by using PayPal, Moneybookers or bank transfer immediately.

All products and services we offer in this shop are subject to our terms and conditions.


Shipping / Taxes
Shipping Europe (excluding EU): (only Switzerland, recipient's duties)
Shipping Outside EU: (other countries within Europe and International, recipient's duties)

Payments with PayPal

Pay for the simple and straightforward with PayPal.
Once the receipt is made to our PayPal account, your goods are dispatched.

Payment with Skrill - Moneybookers
Pay for the simple and straightforward with Skrill - Moneybookers. About 100 payment options in 41 currencies and 200 countries.

Instant payment transfer
Fast delivery of our products, conveniently without registration. The login is done with the familiar online banking account information, pay without a credit card, TÜV-certified Privacy Policy, Secure two-step authentication method (PIN / TAN)

Payment by invoice
This type of payment we accept for business customers only (no private customers). Payment 10 days net.
 
Self-collection of goods in our store
Order it conveniently in our online store, they pick up the goods in person, and thereby save them the shipping costs. This option is for customers they life in Vienna and beside only.
 
1040 Vienna, Fleischmann Alley 1
Business Hours: Monday - Friday 9:00 am - 1:00 pm and 4:00 - 8:00 pm 
Outside office hours: by appointment, at +43 / 676 / 572 04 97

Unless explicitly agreed otherwise in writing, the delivery takes place in Austria from an order of net EUR 350, - from the EU and International net EUR 750, - free of charge. For items under the above denomination are the freight charges paid by the customer.

to show shipping costs, please choose the country you want the order to be shipped.

Domestic

The transport cost is composed of the costs of providers and their carriers, for the supply and delivery of goods within Austria, and within countries have a store or factory in which the goods are offered.

Calculation Total price
to 30,00 EUR 6,60 EUR
Über 30,01 EUR to 150,00 EUR 9,00 EUR
Über 150,01 EUR to 250,00 EUR 13,20 EUR
Über 250,01 EUR to 420,00 EUR 18,00 EUR
Über 420,01 EUR to 25.000,00 EUR 0,00 EUR
Über 25.000,00 EUR - No Shipping -

EU zone

The transport cost is composed of the costs of providers and their carriers, for the supply and delivery of goods within the EU or in countries that have a branch or distribution in which the goods are offered.

Calculation Total price
to 50,00 EUR 13,80 EUR
Über 50,01 EUR to 100,00 EUR 16,44 EUR
Über 100,01 EUR to 150,00 EUR 18,12 EUR
Über 150,01 EUR to 200,00 EUR 20,76 EUR
Über 200,01 EUR to 250,00 EUR 23,28 EUR
Über 250,01 EUR to 300,00 EUR 26,64 EUR
Über 300,01 EUR to 350,00 EUR 30,36 EUR
Über 350,01 EUR to 400,00 EUR 34,08 EUR
Über 400,01 EUR to 450,00 EUR 38,04 EUR
Über 450,01 EUR to 600,00 EUR 40,32 EUR
Über 600,01 EUR to 750,00 EUR 47,28 EUR
Über 750,01 EUR to 900,00 EUR 53,76 EUR
Über 900,01 EUR to 25.000,00 EUR 0,00 EUR
Über 25.000,00 EUR - No Shipping -

Calculation Total price
to 0.00 0,00 EUR
Über 0.00 - No Shipping -

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