Shipping & Returns

Your order will be processed within 1-2 business days. The shipping of your order takes between 3-5 business days. If the goods are not in stock, please expect a delivery time of 7-10 business days. In individual cases and custom may take up to 4 weeks delivery time. You will be informed about the progress of the execution of shipment by us.

We ship the goods by DPD, DHL and Austrian Post.

You have 2 weeks free return policy after receiving the goods.

The dispatch of the goods at home and abroad is to pay your bill by using PayPal, Moneybookers or bank transfer immediately.

All products and services we offer in this shop are subject to our terms and conditions.


Shipping / Taxes
Shipping Europe (excluding EU): (only Switzerland, recipient's duties)
Shipping Outside EU: (other countries within Europe and International, recipient's duties)

Payments with PayPal

Pay for the simple and straightforward with PayPal.
Once the receipt is made to our PayPal account, your goods are dispatched.

Payment with Skrill - Moneybookers
Pay for the simple and straightforward with Skrill - Moneybookers. About 100 payment options in 41 currencies and 200 countries.

Instant payment transfer
Fast delivery of our products, conveniently without registration. The login is done with the familiar online banking account information, pay without a credit card, TÜV-certified Privacy Policy, Secure two-step authentication method (PIN / TAN)

Payment by invoice
This type of payment we accept for business customers only (no private customers). Payment 10 days net.
 
Self-collection of goods in our store
Order it conveniently in our online store, they pick up the goods in person, and thereby save them the shipping costs. This option is for customers they life in Vienna and beside only.
 
1040 Vienna, Fleischmann Alley 1
Business Hours: Monday - Friday 9:00 am - 1:00 pm and 4:00 - 8:00 pm 
Outside office hours: by appointment, at +43 / 676 / 572 04 97

Unless explicitly agreed otherwise in writing, the delivery takes place in Austria from an order of net EUR 350, - from the EU and International net EUR 750, - free of charge. For items under the above denomination are the freight charges paid by the customer.

to show shipping costs, please choose the country you want the order to be shipped.

International shipping

The transport cost is composed of the costs of providers and their carriers, for the supply and delivery of goods to international destinations, or in the countries of the a branch, distribution or have Logosticcenter in which the goods are offered.

Calculation Total price
to 150,00 EUR 20,83 EUR
from 150,01 EUR to 350,00 EUR 31,67 EUR
from 350,01 EUR to 500,00 EUR 45,83 EUR
from 500,01 EUR to 750,00 EUR 57,50 EUR
from 750,01 EUR to 25.000,00 EUR 0,00 EUR
from 25.000,00 EUR - No Shipping -

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